State Farm® Insurance Agent Chris Mallett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peaches Coley
October 3, 2024
5
out of
5
rating by Peaches Coley
"Marvin Jimenez was very knowledgeable, courteous and helpful. He was very professional, polite, attentive and efficient and worked with me to find the best auto insurance. I am extremely pleased. I highly recommend him as an agent."
We responded:
"Peaches, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Chris "
Nancy Becerra
September 13, 2024
5
out of
5
rating by Nancy Becerra
"totally awesome - took all my stress away - thank you so much - great rates"
We responded:
"Nancy, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Chris"
Danielle Hernandez
August 29, 2024
5
out of
5
rating by Danielle Hernandez
"Dezsirae handled my quote and it was effortless! I'm saving a lot of money. Thank you so much!!"
We responded:
"Danielle, thank you for taking the time to leave a 5 star review! My team and I are always here to serve you and your insurance needs. - Chris"
Mrs. Gutierrez
August 28, 2024
5
out of
5
rating by Mrs. Gutierrez
"Love how they all treat you like family! Dezsiraé was amazing from the beginning to finish. Best thing ever done was to change with State Farm. Keep up the amazing work guys!!"
We responded:
"Mrs. Gutierrez, thank you for your kind review! Your experience with our team is exactly what we strive for. - Chris"
John Hasselbach
July 5, 2024
5
out of
5
rating by John Hasselbach
"Rolanda did a fantastic job! I needed a policy immediately and she got it done!!"
We responded:
"John, we have very much enjoyed working with you! Thank you for sharing! - Chris"
Melissa Robinson
July 3, 2024
5
out of
5
rating by Melissa Robinson
"I enjoyed my services this morning"
We responded:
"Melissa, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Chris"
Drea B
July 2, 2024
5
out of
5
rating by Drea B
"Marvin was second with everything great customer service"
We responded:
"Drea, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Chris"
aloma benjamin
June 29, 2024
5
out of
5
rating by aloma benjamin
"Rolanda is a true professional and made the process for new insurance seamless. She's extremely knowledgeable, and we're very grateful for her impeccable service and thankful for her patience. State Farm Insurance Co. Is lucky to her ."
We responded:
"Aloma, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Chris "
hosam abusara
June 26, 2024
5
out of
5
rating by hosam abusara
"Marvin was helpful and amazing! Thank you"
We responded:
"Hosam, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Chris "
Nila Davis
June 25, 2024
5
out of
5
rating by Nila Davis
"I just signed up for Auto Ins. with Chris Mallett-State Farm Ins. and was helped by Marvin Jimenez. I was impressed by the integrity, information and patience of this young man. I look forward to a long relationship with the Chris Mallett State Farm Agency."
We responded:
"Nila, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Chris "
Nasir Esmail
June 19, 2024
1
out of
5
rating by Nasir Esmail
"Impossible to get a return call from him. Mireya Baxley, gave me excellent service but due to the nature of the issue I needed a licensed agent."
We responded:
"Nasir, I’m sorry to hear about your negative experience and I regret to hear that you feel this way. My team and I are committed to providing each of our customers with excellent service. I reached out to you a number of times and left messages regarding this matter. When you had reached back out, I had been out of office with an illness. Please know our team understands your frustration and values you as a customer. Feel free contact me at the office to discuss this further, I’m here to help. Thank you. – Chris"
walter g sanchez
June 18, 2024
5
out of
5
rating by walter g sanchez
"Great experience with Ash. Professional and knowledgable. I have life insurance and car insurance through her help. Thank you for the experience!"
We responded:
"Walter, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Chris"
Blanca Suarez
June 4, 2024
5
out of
5
rating by Blanca Suarez
"Rolanda Theodore was thorough, knowledgeable, patient and personable in handing all of my questions. She did not make me feel pressured, nor did she rush answering my many questions. She is a great asset to your firm."
We responded:
"Thank you for the kind words and the review, Blanca. Rolanda is a definite asset to our office. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Chris "
Michael Miles
May 24, 2024
5
out of
5
rating by Michael Miles
"Thank goodness for Ashtyn. In the last few minutes of needing a great car insurance at a good deal Ashtyn called, emailed, and texted me the great offers all while I was on the phone about to pay $578 at Liberty Mutual. I’m so glad I hung up the phone and signed up. I was able to get my new car from the dealership and finance was able to do there thing. Thank you Ashtyn for your amazing professional and knowledgeable service."
We responded:
"Michael, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Chris"
Lan Nguyen
May 24, 2024
5
out of
5
rating by Lan Nguyen
"Ashtyn has been so helpful and professional in providing information on car and life insurance! I recommend her 10/10! She’s awesome!"
We responded:
"Lan, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Chris"
Cecil D Parker
May 24, 2024
5
out of
5
rating by Cecil D Parker
"I was a little apprehensive about changing insurance providers, since I had been with them for over 20 years. Rolanda was the agent that contacted me. She was never pushy, but very patient, as we worked through the decision to switch. She is very knowledgeable and professional. All my online research was very positive. Chris Mallett has a BBB A++ rating. I don’t write reviews, but I felt Rolanda’s excellent performance and all her help needed to be recognized. Rolanda and State Farm exceeded my expectations, and I have no hesitation in recommending them."
We responded:
"Cecil, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Chris"
Jeffrey Gonzalezmoreno
May 22, 2024
1
out of
5
rating by Jeffrey Gonzalezmoreno
"they never call you back"
We responded:
"Jeffrey, we called you to invite you back for a second interview with us but when we didn’t hear back from you, we decided to move forward with someone else. When you did call back, we returned your call but it was not answered. We also sent you an email to inform you of our decision. -Chris"
Tanya Patterson
May 20, 2024
5
out of
5
rating by Tanya Patterson
"I spoke to Rolanda with State Farm insurance who was exceptional! She was very polite, attentive and efficient and worked with me to find the best auto premium and renters insurance. I am very pleased and will definitely refer others looking for insurance to Rolanda."
We responded:
"Tanya, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your recommendation! - Chris "
Michael Bobino
May 18, 2024
1
out of
5
rating by Michael Bobino
"Every month I have an issue with my policy. I speak with Alisha or/ other representatives and it's always the same. First my policy was canceled without my knowledge bc billing didn't process my payment. Now today my bill is $1700 bc I was told a payment was returned which is was not. I provided proof that payment was completed. I was supooed to get a call back and i didn't. This State Farm Agency is giving me the WORST experience ever. I did not recommend this Agency to anyone. Now I have to wait until monday to see if they corrected the problem, which I'm certain it will be anther issue."
We responded:
"Michael, I am sorry to hear about the inconvenience. My team and I are committed to providing excellent service and that’s what we have done here. Unfortunately, your payment was not received by State Farm and that is why the policy has been cancelled. For a policy with an up to date payment, this would not happen. Please give me a call at the office if you wish to discuss this further, I am happy to help however I can. - Chris"
Jason Hannam
May 15, 2024
5
out of
5
rating by Jason Hannam
"I had a good experience in changing to State Farm. Ashtyn made the process as easy as possible. She provided quotes quickly and provided me with all the options I asked for."
We responded:
"Thank you for your kind review, Jason! We are so glad my team and I could help you and were able to make your insurance experience a smooth one. - Chris "
ifeanyi nwafor
May 15, 2024
5
out of
5
rating by ifeanyi nwafor
"Great Service from Ashtyn Hester!"
We responded:
"Hello, I'm so glad that you are happy with our service and that Ashtyn took great care of you. Thank you for your business! - Chris "
Victor Hernandez
May 8, 2024
5
out of
5
rating by Victor Hernandez
"Ashtyn was very helpful and explained everything to detail to get me the best deal possible. Thank you"
We responded:
"Victor, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Chris"
linh vu
May 6, 2024
5
out of
5
rating by linh vu
"Rolanda respond quick and help me in my insurance need , highly recommend her to anyone for looking to insurance"
We responded:
"Thank you, Linh! We're glad to hear that you had a great experience with our team! The best compliment my team and I can get is being recommended to others! - Chris "
Vinaine Whaley
April 29, 2024
5
out of
5
rating by Vinaine Whaley
"In time of need she did numbers for me that I was so pleased with so much, ❤️"
We responded:
"Vinaine, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Chris"
Kim Patton
April 29, 2024
5
out of
5
rating by Kim Patton
"Rolanda was very helpful getting me a good price and patient with me. Kept in touch with me and always returned my call back with 24hrs."
We responded:
"Kim, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Chris"