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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William H

William H

January 14, 2025

5  out of  5
rating by William H
"I had a great time working and sorting through ideas/plans with Ashtyn to help me find the right plan for house and auto. Highly recommend working with her if you are on the fence on where to go."
We responded:
"William, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Chris"
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Chris Terman

January 8, 2025

5  out of  5
rating by Chris Terman
"Dezsirae Lemus was very helpful and friendly. She is one of the most personable insurance agents with whom I have worked."
We responded:
"Chris, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Chris"
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Josiane Shillingford

December 12, 2024

5  out of  5
rating by Josiane Shillingford
"Great customer service , Desirae was very knowledgeable ,patient pleasant and courteous all the attributes that makes her A great associate to your team"
We responded:
"Josiane, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Desirae. We’ll be sure to pass along your kind words to her! We appreciate you and look forward to serving you again! - Chris"
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Kelsie Ann Lozano

November 22, 2024

5  out of  5
rating by Kelsie Ann Lozano
"Just recently talked with Ashtyn Hester at the Chris Mallet office and she was absolutely wonderful! She is a brilliant mind and so easy to talk to. I’m so happy I found a new agent I have been so disappointed with my current insurance company but have been putting off my responsibilities to work with someone else but I’m so glad I did. I’m referring all my family and friends to her. The transition was smooth and easy. She explained every question I had about insurance policy and coverage. I cannot have asked for a better experience! THANK YOU GIRL ❤️"
We responded:
"Kelsie, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Chris"
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Michelle

November 21, 2024

5  out of  5
rating by Michelle
"I worked with Ashtyn and she is 10/10, but google only lets me give 5 stars, ha! She is personable, a clear communicator, and follows up when she says she will. My experience with her has been beyond better than my previous experiences with insurance agencies."
We responded:
"Michelle, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Chris"
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Jeffrey Gardner

November 14, 2024

5  out of  5
rating by Jeffrey Gardner
"I worked with Marvin. He is EXCELLENT. He is very knowlegable and helpful and easy to communicte with. In addition, my quote was significantly less than my previous carrier. Great job Marvin and State Farm!"
We responded:
"Jeffrey, thank you for the kind words! We're thrilled to hear you always have an awesome experience with Marvin and our team. He is truly great at what he does! It's an honor to serve you, and we're always here if you need anything else! - Chris "
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Yanell G

November 14, 2024

5  out of  5
rating by Yanell G
"Marvin was great. He was easy to talk to and explained all questions very thoroughly. Thank you"
We responded:
"Yanell, Marvin is awesome! We are thrilled to hear you had such a great experience. Please don’t hesitate to reach out if you ever need anything else! - Chris"
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Justinne C

October 18, 2024

5  out of  5
rating by Justinne C
"I recently worked with Marvin and I couldn't be happier with the service! Marvin was extremely knowledgeable, patient, and attentive to my needs. He took the time to explain all my insurance options and helped me find the best coverage for my situation. The entire process was smooth and stress-free, and I felt confident I was in good hands. I highly recommend Marvin and the team at Chris Mallett’s State Farm for anyone looking for top-notch insurance services!"
We responded:
"Thank you for the fantastic feedback, Justinne! We're so glad to hear that Marvin has made a positive impact during your experience. He truly is dedicated to providing the best service possible. We’re grateful to have you as part of our State Farm family! - Chris"
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Peaches Coley

October 3, 2024

5  out of  5
rating by Peaches Coley
"Marvin Jimenez was very knowledgeable, courteous and helpful. He was very professional, polite, attentive and efficient and worked with me to find the best auto insurance. I am extremely pleased. I highly recommend him as an agent."
We responded:
"Peaches, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Chris "
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Nancy Becerra

September 13, 2024

5  out of  5
rating by Nancy Becerra
"totally awesome - took all my stress away - thank you so much - great rates"
We responded:
"Nancy, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Chris"
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Danielle Hernandez

August 29, 2024

5  out of  5
rating by Danielle Hernandez
"Dezsirae handled my quote and it was effortless! I'm saving a lot of money. Thank you so much!!"
We responded:
"Danielle, thank you for taking the time to leave a 5 star review! My team and I are always here to serve you and your insurance needs. - Chris"
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Mrs. Gutierrez

August 28, 2024

5  out of  5
rating by Mrs. Gutierrez
"Love how they all treat you like family! Dezsiraé was amazing from the beginning to finish. Best thing ever done was to change with State Farm. Keep up the amazing work guys!!"
We responded:
"Mrs. Gutierrez, thank you for your kind review! Your experience with our team is exactly what we strive for. - Chris"
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John Hasselbach

July 5, 2024

5  out of  5
rating by John Hasselbach
"Rolanda did a fantastic job! I needed a policy immediately and she got it done!!"
We responded:
"John, we have very much enjoyed working with you! Thank you for sharing! - Chris"
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Melissa Robinson

July 3, 2024

5  out of  5
rating by Melissa Robinson
"I enjoyed my services this morning"
We responded:
"Melissa, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Chris"
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Drea B

July 2, 2024

5  out of  5
rating by Drea B
"Marvin was second with everything great customer service"
We responded:
"Drea, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Chris"
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aloma benjamin

June 29, 2024

5  out of  5
rating by aloma benjamin
"Rolanda is a true professional and made the process for new insurance seamless. She's extremely knowledgeable, and we're very grateful for her impeccable service and thankful for her patience. State Farm Insurance Co. Is lucky to her ."
We responded:
"Aloma, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Chris "
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hosam abusara

June 26, 2024

5  out of  5
rating by hosam abusara
"Marvin was helpful and amazing! Thank you"
We responded:
"Hosam, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Chris "
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Nila Davis

June 25, 2024

5  out of  5
rating by Nila Davis
"I just signed up for Auto Ins. with Chris Mallett-State Farm Ins. and was helped by Marvin Jimenez. I was impressed by the integrity, information and patience of this young man. I look forward to a long relationship with the Chris Mallett State Farm Agency."
We responded:
"Nila, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Chris "
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walter g sanchez

June 18, 2024

5  out of  5
rating by walter g sanchez
"Great experience with Ash. Professional and knowledgable. I have life insurance and car insurance through her help. Thank you for the experience!"
We responded:
"Walter, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Chris"
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Blanca Suarez

June 4, 2024

5  out of  5
rating by Blanca Suarez
"Rolanda Theodore was thorough, knowledgeable, patient and personable in handing all of my questions. She did not make me feel pressured, nor did she rush answering my many questions. She is a great asset to your firm."
We responded:
"Thank you for the kind words and the review, Blanca. Rolanda is a definite asset to our office. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Chris "
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Michael Miles

May 24, 2024

5  out of  5
rating by Michael Miles
"Thank goodness for Ashtyn. In the last few minutes of needing a great car insurance at a good deal Ashtyn called, emailed, and texted me the great offers all while I was on the phone about to pay $578 at Liberty Mutual. I’m so glad I hung up the phone and signed up. I was able to get my new car from the dealership and finance was able to do there thing. Thank you Ashtyn for your amazing professional and knowledgeable service."
We responded:
"Michael, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Chris"
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Lan Nguyen

May 24, 2024

5  out of  5
rating by Lan Nguyen
"Ashtyn has been so helpful and professional in providing information on car and life insurance! I recommend her 10/10! She’s awesome!"
We responded:
"Lan, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Chris"
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Cecil D Parker

May 24, 2024

5  out of  5
rating by Cecil D Parker
"I was a little apprehensive about changing insurance providers, since I had been with them for over 20 years. Rolanda was the agent that contacted me. She was never pushy, but very patient, as we worked through the decision to switch. She is very knowledgeable and professional. All my online research was very positive. Chris Mallett has a BBB A++ rating. I don’t write reviews, but I felt Rolanda’s excellent performance and all her help needed to be recognized. Rolanda and State Farm exceeded my expectations, and I have no hesitation in recommending them."
We responded:
"Cecil, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Chris"
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Jeffrey Gonzalezmoreno

May 22, 2024

1  out of  5
rating by Jeffrey Gonzalezmoreno
"they never call you back"
We responded:
"Jeffrey, we called you to invite you back for a second interview with us but when we didn’t hear back from you, we decided to move forward with someone else. When you did call back, we returned your call but it was not answered. We also sent you an email to inform you of our decision. -Chris"
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Tanya Patterson

May 20, 2024

5  out of  5
rating by Tanya Patterson
"I spoke to Rolanda with State Farm insurance who was exceptional! She was very polite, attentive and efficient and worked with me to find the best auto premium and renters insurance. I am very pleased and will definitely refer others looking for insurance to Rolanda."
We responded:
"Tanya, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your recommendation! - Chris "